What action should a healthcare provider take if a patient refuses to provide consent for PHI sharing?

When a patient refuses to provide consent for sharing their protected health information (PHI), the correct action for a healthcare provider is to respect the patient's wishes and only share information as permitted by law. This principle aligns with patient autonomy, which is fundamental in healthcare. Patients have the right to control their own health information, and their consent is crucial for any disclosure of PHI.

HIPAA, the Health Insurance Portability and Accountability Act, establishes strict rules regarding the confidentiality and privacy of health information. Healthcare providers must ensure that they comply with these regulations, which include obtaining consent before sharing PHI unless specific exceptions apply under the law, such as in emergencies or when required by legal mandates. By respecting the patient's decision, the provider not only honors the patient’s rights but also builds trust and strengthens the patient-provider relationship.